Automations

Automations let you write the playbook once, then Endless runs it for every order. When an order is created or updated, Endless checks your rule, applies the steps you chose, and keeps work moving without a manual touch.

The automation builder works like a checklist: pick a trigger, add the conditions that matter (customer tags, payment state, marketplace, anything on the order), and arrange them with a visual AND/OR editor.

Actions cover the handoffs you repeat most often. Route the order to the right sales channel or carrier, apply tags for downstream teams, or notify people through email, Slack, or a webhook.

A simple example already live: when an order arrives without a shipping method, we watch for it and assign a safe default before it reaches fulfillment. That tiny rule prevents 3PL rejects, fees, and manual fixes.

Order automations are now available to all merchants. You can find them in the admin menu in the sidebar.

Next up: we will be steadily releasing more triggers beyond orders and condition/action libraries for other domains. If you have a specific workflow in mind, please reach out to our support team with your request.