Free tools
The retail metrics your buyer already knows.
26 calculators for the numbers that decide scorecards, shelf space, and what a deduction costs you after recoveries. Each one runs in your browser.
Retail compliance
The scorecard numbers your retail partners grade you on.
- On-time shipping percentage How often you ship when the retailer said you would.
- Order fill rate How much of each order you ship complete.
- Perfect order percentage Where four good rates multiply into one bad one.
- Inventory accuracy How closely your system matches the shelf.
- Total order cycle time Average hours from order placed to order delivered.
Deductions and disputes
What retailers are taking back, and how much of it you win back.
- Gross chargeback rate How much of gross revenue retailers take back.
- Net chargeback rate What deductions cost you after recoveries.
- Dispute win rate (by count) Share of disputes you win, case by case.
- Dispute win rate (by dollars) Share of disputed dollars you win back.
- Average time to dispute resolution How long your money sits with the retailer.
Margin and pricing
What a unit earns once cost, markup, and freight are in the number.
- Gross margin What you keep from revenue after cost of goods.
- Initial markup The margin you set before anything erodes it.
- Penny profit Absolute margin dollars per unit.
- Profit rate Profit dollars as a share of sales dollars.
- Average unit retail What the average unit brings in after markdowns.
- Average selling price What the average unit sells for across a period.
- First cost to store cost Supplier price plus everything it takes to land it.
Inventory and flow
How much stock you hold, what it costs to move, and how long it lasts.
- Economic order quantity The order size where ordering and holding costs balance.
- Inventory days of supply How many days your on-hand stock will last.
- Storage utilization rate How much of your warehouse cube holds product.
- Distribution cost per sales dollar What share of revenue goes to moving the goods.
- Distribution cost per unit What it costs to move one unit out the door.
Velocity and shelf
How hard each store, each shelf inch, and each channel is working.
These numbers should not live in a spreadsheet
Every metric here is assembled from orders, shipments, inventory, and deductions. Endless keeps those on one source of truth, so the scorecard stays current between month ends without anyone rebuilding it.