Target code TR15: Sorting and Segregation
Target code TR15 is a chargeback for failing to sort and consolidate a shipment the way the routing guide requires, which forces Target to break down and re-sort the load.
Pallets built by something other than the required scheme — mixed destinations, mixed POs on a pallet, or cartons not segregated by store or DC where the guide requires it.
Winnable where load-out evidence shows the pallets were built to the guide, or where the guide changed without notice. Genuine build errors are valid.
Evidence that settles a TR15 dispute
Most decisive first. A dispute filed without the first item on this list rarely survives review.
- 1 Routing guide requirements for the program and lane
- 2 Load-out photographs showing pallet build as tendered
- 3 Bill of lading with the pallet and carton structure
- 4 ASN (EDI 856) hierarchy showing how the shipment was described
How to stop code TR15 recurring
The ASN hierarchy and the physical pallet build have to describe the same shipment. When the 856 is generated from the actual pack rather than assembled afterwards, the structure Target receives is the structure it was told to expect.
Target’s A-codes are matching failures: the invoice, the ASN, and the purchase order describing three slightly different shipments. Endless keeps all three on one order record, so they cannot drift, and EndlessEDI builds carton-level 856s from the actual pack. Brands on Endless report a 90% drop in retailer EDI chargebacks.
- Where to dispute
- Chargebacks surface in Target’s vendor systems and are disputed through Partners Online and Synergy, with supporting documentation attached to the claim.
- Dispute window
- Most Target chargebacks are reported to be disputable for 12 to 18 months from the issue date. Compliance and performance charges, including OTIF and ASN violations, are reported to carry shorter windows, sometimes as little as 90 days.
Related Target codes
Deduction programs and dispute windows change and vary by vendor agreement. Figures marked “reported” come from third-party supplier resources, not a retailer’s published fee schedule — confirm against your current routing guide and supplier agreement before you file. See every Target deduction code .
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