How do I evaluate commerce operations platforms?

Score against the work you actually do, and put the feature grid away. Bring your three hardest real scenarios — a wholesale purchase order with retailer labelling, a multi-node split order, a returned unit restocked and resold — and ask each vendor to demonstrate them end to end. Feature lists converge; handling of real cases does not.

Ask what it costs to add the fourth channel and the fifth trading partner, since that is where pricing models diverge sharply. A platform priced per connection behaves differently at scale from one that is not.

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