Order Management System (OMS)
The system that captures, routes, and tracks orders across all channels.
Also known as: OMS
What is Order Management System (OMS)?
An Order Management System (OMS) is the central system that captures orders from every channel — DTC, wholesale, marketplace, EDI — and orchestrates their allocation, routing, fulfillment, and status through to delivery. It is the connective tissue between demand and inventory, deciding what gets fulfilled from where. When the OMS is separate from inventory and catalog, brands stitch order truth together across tools.
How Endless handles it
Endless is an OMS unified with catalog and inventory on one platform, so an order from any channel drops into the same live model without a sync in between.
Related terms
Browse the full commerce operations glossary.
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