Walmart code 22: Goods Billed Not Shipped
Walmart code 22 is a goods-billed-not-shipped deduction: the invoice quantity is higher than the quantity Walmart records as received, so Walmart pays only for what its system says arrived.
An invoice covers more units than the receiving record shows. Split deliveries that check in separately, ASN timing mismatches, and invoicing against the PO rather than the shipment all produce this code without anything being physically short.
Often recoverable, and often a data problem rather than a physical one. Where the shipment split across trailers or arrived across days, the claim is usually an artifact of one receipt being counted and another not.
Evidence that settles a 22 dispute
Most decisive first. A dispute filed without the first item on this list rarely survives review.
- 1 ASN (EDI 856) matched line for line to the invoice (EDI 810)
- 2 Proof of delivery for every shipment against the PO, including split loads
- 3 Bill of lading showing the case count that actually left the dock
- 4 Receiving scans from the distribution center where available
How to stop code 22 recurring
Invoice from the shipment, not the purchase order. When the 810 is generated off the same shipment record that produced the 856, the quantity Walmart is billed for and the quantity it was told to expect cannot drift apart.
Endless keeps the purchase order, the pack, the ASN, the bill of lading, and the invoice on one record, so the documents that settle a Walmart deduction are already connected when the claim posts. EndlessEDI builds carton-level 856s against scanned SSCC labels and validates the shipment before it goes out, which is what moves the number down: brands on Endless report a 90% drop in retailer EDI chargebacks.
- Where to dispute
- Most AP deductions surface and are disputed in the Accounts Payable Disputes Portal (APDP) inside Retail Link. OTIF fines are accounts receivable deductions and follow a separate path with a shorter window.
- Dispute window
- Reported windows vary by claim type: roughly 12 months from the invoice date for shortage deductions and up to two years for general invoice disputes, against a reported window closer to 30 days from invoicing for OTIF. Confirm the current deadline in APDP before you plan a recovery batch.
Related Walmart codes
Deduction programs and dispute windows change and vary by vendor agreement. Figures marked “reported” come from third-party supplier resources, not a retailer’s published fee schedule — confirm against your current routing guide and supplier agreement before you file. See every Walmart deduction code .
See it on your channels.
Spend your time on the business, not the busywork. Book a demo and watch Endless run your operations across every channel you sell on.
Get a Demo