EDI

EDI 997 (Functional Acknowledgment)

A technical receipt confirming an EDI document was received.

Also known as: 997, functional ack

What is EDI 997 (Functional Acknowledgment)?

The EDI 997 is a functional acknowledgment that confirms an EDI document — such as an 850 or 856 — was received and whether it was syntactically accepted or rejected. It is a technical receipt, not a business response, and many retailers require a timely 997 for every transaction. A missing 997 means neither side can be sure a document made it through.

How Endless handles it

Endless sends and tracks 997s automatically, so operators always know a partner received their documents — and rejects get caught immediately instead of days later.

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