EDI 997 (Functional Acknowledgment)
A technical receipt confirming an EDI document was received.
Also known as: 997, functional ack
What is EDI 997 (Functional Acknowledgment)?
The EDI 997 is a functional acknowledgment that confirms an EDI document — such as an 850 or 856 — was received and whether it was syntactically accepted or rejected. It is a technical receipt, not a business response, and many retailers require a timely 997 for every transaction. A missing 997 means neither side can be sure a document made it through.
How Endless handles it
Endless sends and tracks 997s automatically, so operators always know a partner received their documents — and rejects get caught immediately instead of days later.
Related terms
Browse the full commerce operations glossary.

See it on your channels.
Spend your time on the business, not the busywork. Book a demo and watch Endless run your operations across every channel you sell on.
Book a Demo