What is a vendor scorecard?
A vendor scorecard is the retailer’s periodic rating of a supplier, typically covering on-time delivery, fill rate, document accuracy, and quality claims. Scores drive more than fees: they influence shelf space, promotional eligibility, and whether the account grows. A supplier below threshold can be put on a corrective action plan or delisted.
The scorecard is the part of the relationship the buyer sees. Two suppliers with identical products and prices are separated by it, which makes it a commercial asset, and worth managing like one.
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