What is OTIF and how is it scored?
OTIF measures whether a supplier delivered On Time and In Full. On time means arriving inside the retailer’s delivery window, which can be as narrow as a single appointment slot. In full means every ordered unit on that purchase order arrived. Both conditions must hold, so a complete shipment one day late scores zero for that order.
Because the test is binary per order, OTIF punishes variability. A strong monthly average does not rescue a week of late trucks. Retailers set a required threshold, commonly in the 90s, and charge against shortfalls below it.
On-time shipping percentage calculator →
How often you ship when the retailer said you would.
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