Walmart code 99: OTIF (On-Time In-Full)
Walmart code 99 is an OTIF fine: a compliance charge for cases that missed Walmart’s on-time or in-full thresholds, reported at 3% of the cost of the non-compliant merchandise.
Cases arrived outside the Must-Arrive-By-Date window or the order was filled short of the required rate. Reported thresholds are 98% for collect-ready and 90% for prepaid on-time, with in-full reported at 95%.
Disputable where the cause sits on Walmart’s side — a delivery appointment the DC moved, a refused arrival inside the window, a carrier Walmart routed. Reported to follow a shorter window than AP deductions, so these age out fastest.
Evidence that settles a 99 dispute
Most decisive first. A dispute filed without the first item on this list rarely survives review.
- 1 Carrier pickup and delivery timestamps against the MABD window
- 2 Proof of delivery with the actual arrival time
- 3 Appointment scheduling records, including any Walmart-side reschedule
- 4 PO acknowledgment (EDI 855) showing quantities confirmed at order time
How to stop code 99 recurring
OTIF is the one deduction category that responds to upstream control rather than better paperwork. Fines fall when order promising reflects real available inventory and the fill decision is made before the order is confirmed, not at the pick face.
Endless keeps the purchase order, the pack, the ASN, the bill of lading, and the invoice on one record, so the documents that settle a Walmart deduction are already connected when the claim posts. EndlessEDI builds carton-level 856s against scanned SSCC labels and validates the shipment before it goes out, which is what moves the number down: brands on Endless report a 90% drop in retailer EDI chargebacks.
- Where to dispute
- Most AP deductions surface and are disputed in the Accounts Payable Disputes Portal (APDP) inside Retail Link. OTIF fines are accounts receivable deductions and follow a separate path with a shorter window.
- Dispute window
- Reported windows vary by claim type: roughly 12 months from the invoice date for shortage deductions and up to two years for general invoice disputes, against a reported window closer to 30 days from invoicing for OTIF. Confirm the current deadline in APDP before you plan a recovery batch.
Related Walmart codes
Deduction programs and dispute windows change and vary by vendor agreement. Figures marked “reported” come from third-party supplier resources, not a retailer’s published fee schedule — confirm against your current routing guide and supplier agreement before you file. See every Walmart deduction code .
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