AI Agent
Software that takes defined actions on its own, inside limits an operator sets.
Also known as: AI agents, autonomous agent
What is AI Agent?
An AI agent is software that reads the state of a system, decides what to do, and acts on its own inside limits a person defined in advance. In commerce operations that looks like drafting a replenishment order when cover falls below a threshold, rerouting an order when a warehouse goes short, or validating a retailer document before it is transmitted. An agent differs from a copilot in what happens after the analysis: a copilot returns an answer and leaves the work, while an agent does the work and reports it. Agents depend on a record that already agrees with itself, so the data model underneath sets the ceiling on how much an agent can safely be allowed to do.
How Endless handles it
Endless runs agents across inventory, orders, planning, freight, catalog, warehouse, EDI, and finance on one system of record, each working inside the thresholds, spending limits, and approval rules the operator sets.
Frequently asked questions
What is the difference between an AI agent and an AI copilot?
A copilot answers questions about a system and leaves the execution to the operator. An agent executes inside the limits it was given and reports what it did, so the operator reviews and corrects instead of doing the work.
What stops an agent from doing something costly?
Limits set before it runs: thresholds, spending caps, which suppliers and channels it may touch, and which actions require approval. Anything outside those limits returns to a person with the context attached.
How do you check an agent’s work?
Through the log. Each action should record what changed, when, and the reasoning behind it, so a decision can be reviewed and reversed rather than reconstructed from the result.
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